Terms & Conditions

Welcome to Zirra (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website https://zirra.store/ and any purchases made through our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Use of Website

By using Zirra, you confirm that:

• You are at least 18 years old or using the website under supervision of a guardian
• You agree to use the website only for lawful purposes
• You will not misuse, damage, or disrupt the website or its services

2. Products and Services

Zirra specializes in selling pergola products and related outdoor structures.

We reserve the right to:

• Modify or discontinue any product at any time
• Update pricing, descriptions, or availability without notice
• Limit or cancel orders at our discretion

3. Pricing and Payments

• All prices are listed in USD (United States Dollars)
• We reserve the right to correct pricing errors
• Payment must be completed before order processing
• Orders may be canceled in case of suspected fraud or unauthorized activity

4. Shipping and Delivery

We aim to process orders quickly and efficiently. However:

• Delivery times are estimates only
• Delays may occur due to shipping carriers, weather, or logistics issues
• Zirra is not responsible for delays outside our control
• Customers must provide accurate shipping information

5. Returns and Refunds

All returns and refunds are governed by our Return & Refund Policy. Please review it for complete details regarding eligibility, timelines, and conditions.

6. User Accounts

If you create an account on our website:

• You are responsible for maintaining account security
• You agree to provide accurate information
• You are responsible for all activities under your account
• You must notify us immediately of unauthorized access

7. Intellectual Property

All content on Zirra, including text, images, logos, product descriptions, and website design, is the property of Zirra or its licensors.

You may not copy, reproduce, or distribute any content without written permission.

8. Prohibited Activities

You agree not to:

• Use the website for illegal or fraudulent purposes
• Attempt to hack or disrupt website functionality
• Upload harmful software or malicious code
• Misrepresent identity or payment information

9. Limitation of Liability

Zirra is not responsible for:

• Indirect or incidental damages
• Website downtime or technical issues
• Shipping delays or carrier problems
• Errors in product information

Our total liability is limited to the amount paid for the purchased product.

10. Disclaimer

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, unless otherwise stated.

11. Third-Party Links

Our website may include links to third-party websites. Zirra is not responsible for their content, policies, or practices.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the website means you accept the updated Terms.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Website: https://zirra.store/
Contact Page: https://zirra.store/contact-us/

Live Chat: Chat with us live for immediate assistance
Phone: +1 303 296 2403
Email: support@zirra.com

Location: 2550 California St, Denver, CO 80205, United States

Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)

Thank you for choosing Zirra.